One early morning in the not-too-distant future, the director of the C-Suite woke up. By sensing movement in a darkened bedroom, then visually scanning facial expressions and analyzing gait using gender sensors, artificial intelligence (AI) at home decides that a double Americano is the right wake-up drink (after all, last night’s Global Sales Awards Dinner – Work with Drones UberLyftDash deliver localized and non-allergic meals to Yuanyou’s house or to the neighboring “fourth place” at the appointed time – late).
The fun and serious AI of the Appeleton Gym instructs the Supervisor on proper stretching and exercises, demonstrating proper form through the virtual reality supervisor’s “digital twin”. (There is nothing more motivating than comparing your avatar’s idealized yet personalized movements with your efforts!)
The executive stood up safely and neatly, coffee in hand, and walked 50 feet to his office, which came to life as the executive put on his smart glasses. Indoor laser projectors sense head position and gaze, and interact with goggle lenses to display customizable augmented reality (AR) information visible in the executive’s field of vision. The same projector also scans the retina, biometrically identifies and authenticates the exec in any private/decentralized (blockchain) credential store registered by the exec (whose contents are the property of the exec). The executive credential broker then passes the appropriate credentials to the organization’s decentralized credential store and negotiates access with a zero-trust security system.
First, executives view the nightly results of various business units around the world (each business unit performs a “soft shutdown” every 24 hours and feeds real-time operational data to a federated hyperscale cloud data lake for redundancy reporting and real-time ). data) operational analytics). Viewing graphs and charts does not require total immersion, so no bulky hats or gloves – 5Gb/s fiber (or 1Gb/s 6G for mobile when executives are on the go) 96-inch 8K 240fps virtual display, visible with glasses.
The manager noticed a sharp drop in production at one location and ran ad hoc real-time analysis to understand the problem. One of the production lines was out of order. The manager has an engineering degree, so it’s time to take a look at the factory. . . In addition to being located in nine time zones, the production line operates with boiling acid. After a short video chat with a factory engineer, the executive switches to the “Be Here Now” gear: head-mounted virtual reality (VR) goggles and “Waldos” (gloves with sensors and actuators that allow wear of the executive’s eyes and ears after providing the appropriate credentials ZTNA (Zero Trust Network Access) and Field Engineer issue appropriate Information Technology (IT)/Operational Technology (OT) overlay, teleported to Hyundai inspection robot (Boston’s Body Dynamics) remote and dangerous device with the help of experts from all over the world.Together they found the problem and the local technicians are repairing it right away.
Yes, the scene above is science fiction – at least for now. But most (if not all) of what I have described works, or at least is being tested somewhere. Think of “Metaverse” as shorthand for an “immersive experience” based on radical decentralization (identity, authentication, money), very good communication, and convergence of IT and OT.
When we add artificial intelligence to humans, the combination leads to smarter and faster decisions. Add to this man robotic enhancements (sensors and actuators in addition to the mobile devices we commonly refer to as “robots”) and the combination is stronger, safer and faster. Add reliable, low-latency communications where distance is no longer a factor, making augmented people much more productive.
Today’s senior management and boards of directors need to take some “what if” guesses as they envision their improved organizations of the future. Imagine what smarter, faster, stronger, safer and more efficient employees can do to improve your business. Then imagine how the same tools and concepts can also protect workers and even provide environmental, social and governance (ESG) benefits for stakeholders (for example, without having to send experts around the world to reduce your carbon footprint).
I’ll end this post with a general request: Hire QTE Board Members (Qualified Technologists) so you don’t miss out on the huge strategic opportunities Web 3.0 and Metaverse bring.
Wayne Sadin is an accelerated economics analyst specializing in board strategy with a 30-year career in IT spanning logistics, financial services, energy, healthcare, manufacturing, direct marketing, construction, consulting and technology. He has served as Chief Information Officer, Chief Technology Officer, Chief Digital Officer, CEO/Board Advisor, Business Angel and Independent Director of multinational startups.
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Post time: Oct-17-2022